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Articles about designing humane digital products and services.

The Cost of Personalization

The Cost of Personalization

January 23, 2024

Personalization comes with trade-offs: it’s also used to shape, influence and guide our everyday choices and actions. When algorithms make autonomous decisions on our behalf, the visible options we have are hidden from us and we lose personal agency.

Design with Intentionality

Design with Intentionality

January 9, 2023

It’s time we expand what it means to create more meaningful relationships between people and technology by considering the intentionality of the products we build.

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